Customer Policy

Thank you for shopping with Ashanti Scholar! While we hope to serve everyone who visits our site, please be reminded that Ashanti Scholar reserves the right to refuse service. Therefore we ask that all customers remain both courteous and professional when communicating with the Ashanti Scholar Team.


Return & Exchange Policy

Stoles: All sales are final. There are no refunds. Once order has been processed, orders may not be cancelled. Before shipping, all packages are inspected to ensure that all products are without defect. Ashanti Scholar will not be liable for any damage sustained to parcels during transportation and or shipping. However, if there is an error with the stole due to our mistake, we will offer a full refund.

Processing Time

All orders are processed with 24-48 hours. Once order is placed and processed, the order is sent to our office in Accra, Ghana for creation. Custom orders may take up to 2 weeks to be created.

 Shipping Time 

We ship all stoles from Ghana using DHL express mail, which takes 4 business days or more (unless stated otherwise). Custom stole orders with 10 or more stoles will be shipped directly to the customer from Ghana. As such, stoles should be ordered at least 3 weeks in advance. 

Custom or already designed orders of less then 10 stoles will be shipped to our distribution centre in Toronto before further distribution to final destination. As such, orders less than 10 should be placed 4 weeks in advance.

To reduce shipping time, a number of already designed stoles (i.e Juris Doctor) have been already made and stocked. These stoles will be shipped within 2 business days of order, and will take 3-4 days from shipping date to arrive at its final destination. Please note that already made stoles tend to be limited supply in April and May and therefore early purchase is highly encouraged. If you have any questions or concerns about delivery date please contact us info@ashantischolar.com for more information.

Once order is shipped you will receive a tracking number via email to track your order. All orders may be subject to duties.


Method of Payment

All online payments must be made through PayPal. Please find account information about PayPal on paypal.com. In person orders may be paid with cash or credit or debit card.